Letters, we get letters ...
I wanted to express my pleasure in the cultured marble countertop and backsplash. Rene and Eric were extremely professional and experienced as they did an excellent job . In addition, I would like to compliment the person who came out to measure the area (Jason). He was also very friendly, profession and experienced. And last, but by no means least, you and whomever answered the phone. made me feel very comfortable. As you can tell I am extremely pleased and very happy.
- Janis Moisant-Branca
We wanted to let you know how pleased we are with the master bath remodel completed by Olympic Marble. In the past with other companies, I have written letters trying to get things corrected. It is a pleasure to write one that is completely complimentary.
You should know that before selecting you, we considered and got estimates from five other firms. We found out three of the five were either unlicensed or did not carry workers compensation insurance, even though they had large showrooms and ran big newspaper ads. The other two were qualified, but probably could retire after our remodel if we paid them what they asked.
From the start, everything went well with you. Jason prepared a reasonable estimate that was within our estimated budget. The job then began right on schedule.
We can't say enough good things about Rene and his helper. They are so good at what they do .
All of these positive things are followed by your company policy of "the customer doesn't pay until the job is finished and is satisfied." It is finished, on schedule, looks great and we are very satisfied.
- Edward and Pansy Paul
As the first person we talk to when we call your company, you do such a fabulous job, so great to actually get to talk to a real person . I told you my dilemma and you immediately handled my problem .I called and you sent someone over within ten minutes of the phone call . The technicians were so careful and did excellent jobs . Your customer service is fabulous, so rare to find a company that truly stands behind its product. it's been a pleasure dealing with you and your excellent staff.
- Patricia Nisperos
I would like to tell you how pleased we are with the finished product.
Additionally, I would like to take this time to commend all your employees that took part in our project. This has been probably our best experience with a company doing work in our home. When we started out all we knew we wanted was a marble shower and countertop. We then went to your showroom, and were treated like customers should be treated. Never was there a time when we felt pressured . To the contrary, your staff answered every question we had. Your company did an outstanding job workmanship-wise, and all the employees representing your company were very polite, considerate, and true professionals. Thanks again for such a pleasant experience. We would be happy and proud to recommend your company to anyone.
- Art and Marietta Daedelow
I especially wanted to let you all know how beautiful the bathroom shower and vanity top look, and how very pleased I am with all the work your team did - I could not be happier.
- Judith K. Larson
Thank you so very much for our gorgeous counter! We love it! And the guys were so nice.
- Mike and Kathy
Thanks so much for the nice professional job. It is a pleasure to work with you.
- Terri Whittaker
I want to thank you for a great job done for me. I love it, can't believe I lived with the old one so many years. Oh well!
Thank you, thank you.
I'm pleased with the end product. Your service was excellent and I will be sure to give your card to friends or neighbors.
- Eleanor Lutes
Thanks for the great job you did with the installation of our shower . Your people were always on time, they were polite and professional, and I was impressed . a good job at a fair price
- Doug Shepardson
Great job!! Special thanks to Denny. The tub enclosure looks beautiful!
- Richard Hagerman
Once again you did a great job . Your good work is the reason I have you put the cultured marble in, rather than have someone closer do it. Rene was on time and he did good work.
- Rochelle Baucom
Thanks much. We love the new marble.
- Jim and Shala
The shower is spectacular. Beautiful material and fine workmanship from your crew.
- Carroll Wendland
Thanks to all of you for a job very well-done! It looks so good. I'll take pictures and send them to you. Use us for a reference anytime!
- Cathy and Joe Holdren